Shipping Policy
Shipping Across Canada
We proudly ship Jozani Coffee across Canada. Every order is carefully packed to help preserve freshness and quality during transit.
Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or statutory holidays will be processed on the next business day.
Delivery Times
Estimated delivery times:
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Ontario: 1–3 business days
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Quebec: 2–4 business days
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Western Canada: 3–7 business days
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Atlantic Canada: 3–7 business days
Delivery times are estimates and may vary depending on the carrier and weather conditions.
Shipping Confirmation
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Free shipping may be offered on qualifying orders. (We can update the minimum order value later.)
Damaged Shipments
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and products so we can assist you promptly.
Questions?
If you have any questions about shipping, please visit our Contact Us page or email us directly.