Frequently Asked Questions
Where does your coffee come from?
Our coffee is sourced from carefully selected farms in Brazil and roasted in Canada in small batches to ensure exceptional freshness and flavour.
Where do you roast your coffee?
All Jozani Coffee is roasted in Canada using small-batch roasting techniques.
How fresh is your coffee?
We roast in small batches and package our coffee shortly after roasting to deliver the freshest possible coffee.
Do you ship across Canada?
Yes. We ship throughout Canada with reliable delivery partners.
Do you offer wholesale pricing?
Yes. We supply cafés, restaurants, hotels, offices, retailers, and specialty stores.
Please visit our Wholesale page or contact us for more information.
Do you offer ground coffee?
Yes. Depending on the product, coffee may be available as whole bean or ground for various brewing methods.
How should I store my coffee?
Store coffee in an airtight container in a cool, dry place away from sunlight and moisture.
Do you offer decaf coffee?
Yes. We offer a premium Swiss Water® Process decaf coffee that preserves flavour without using chemical solvents.
Can I return coffee?
If your order arrives damaged or there is an issue with your shipment, please contact us promptly and we'll work to resolve it.
How can I contact Jozani Coffee?
Visit our Contact Us page or email us directly. We're happy to help.